By studying experiences and how end users interact in a particular space, we look for ways to make it even better. We give recommendations to designers and management on how to improve the user experiences in spaces.
OUR SERVICES
1-2 days
RESEACHER’S INSIGHT
Description
The insight provides research-based look at how to optimise the spaces that shape user experience.
Includes, 2 days
start-up meeting
customer journey / observation
research insight & recommendations
Includes, 1 day
presentation / lecture
5 days
CUSTOMER EXPERIENCE
Descriptions
Research on customer experience to identify expectations, wants and needs through the eyes of the customer.
Includes
start-up meeting
customer journeys / interviews / discussions / observations
research insight & recommendations
20 days
EMPLOYEE EXPERIENCE
Descriptions
Giving voice to employees to find out what they care about most when it comes to physical, social and virtual work environments, and how to give it to them.
Includes
start-up meeting
kick-off meeting with employees
probes / interviews / discussions / observations
workshops
research insight & recommendations
Tailored
USER EXPERIENCE RESEARCH
User experience research according to your needs.